Troubleshooting and Problem Solving

Troubleshooting support issues on your network is our bread and butter, without it we wouldn’t exist, and without issues occurring on your servers, end user devices, peripherals and PC’s, you wouldn’t need us either.

We take great pride in our ability to troubleshoot and resolve your IT issues in a professional and timely manner enabling your business to continue to operate and be as productive as possible.

Here are just some of the areas we troubleshoot on a daily basis: -

  • Internet connectivity
  • Network share access
  • Permissions
  • Printing and scanning
  • Wireless connectivity
  • Remote Access
  • Email synchronization
  • Active Directory and DNS
  • Authentication
  • Firewalls, switches and routers
  • Storage attached networks 
  • Network performance
  • Virtualization platforms
  • Virtual machines
  • Software applications
  • Operating systems
  • VoIP
  • Backups and restores
  • Replication
  • Email
  • Website 

Call us today to discuss how PT Solutions can support you with your troubleshooting and problem solving requirements.


Contact Us

PT Solutions Limited
2 Venture Road
Southampton Science Park
SO16 7NP

02380 111 844
02380 111 845


PT Solutions Limited, 2 Venture Road, Southampton Science Park, Southampton, Hampshire, SO16 7NP
Telephone: 02380 111 844 – Fax: 02380 111 845 – Email: – Website: